You'll need to update the messaging handler for each channel you want to connect to Flex.įor WhatsApp you can configure the message handler using the WhatsApp Sandbox.įor Facebook and other channels you can configure the callback URL from the Channels Page. Like SMS, all other messaging channels have a configurable webhook for processing inbound messages. Connect this to your 'Flex Proxy Service', and then use the Flex Flow API to create a new entry for your number. To manually configure SMS, you will need to update the messaging handler on the Phone Numbers page. Create a Flex Flow that redirects to your custom message handling.Link the phone number's messaging handler to Proxy. ![]() The Flex Messaging page in the Twilio Console allows you to register a phone number with Flex to be handled for inbound SMS. This page details how to configure these Twilio-supported channels. With Flex, your customers can reach you via channels like SMS, WhatsApp, and Facebook Messenger. ![]() Receive Inbound Messages from SMS, WhatsApp and Facebook Messenger
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